E-Commerce Web Administrator
Up to 40 hours per week
We have a fantastic opportunity available within our growing Online/Website department.
We are looking for an enthusiastic and organised person.
Suitable for an individual with good computer skills and customer service experience.
The E-Commerce Web Administrator will be responsible for maintaining products on the website, ensuring they are effectively represented and creating images and data for new products.
You would also assist with the Customer service role within the online department.
The E-Commerce department is at an exciting period and we are looking for someone to help grow this important area of the business.
Basic skills using Photoshop and Excel are essential for this role.
In addition, those with a knowledge of front-end web development such as HTML, will also be a strong asset to the team.
You should have a high standard of the English language, as you will be required to edit content
Hourly rate based on experience.
Web Content Administrator:
Adding, editing and updating products, including images and descriptions.
Liaise across departments to ensure that new brands, ranges, colours and styles are added to the websites.
Uploading data to SEO campaigns to help drive traffic and overall conversion on the eCommerce site.
Liaise across departments to ensure that livestock lists are kept up to date.
Liaise with suppliers to gather data and images required.
Point of contact for customer online / telephone / chat queries.
Handling customer service queries.
Assist with order administration, order despatch.
Computer literate and understanding of basic web technologies.
Familiar with data management.
Skills in Photoshop and Excel.
Ability to deal with multiple issues and prioritise workloads accordingly.
Excellent organisation skills.
Self-motivated and able to work within a team.
Work well unsupervised using own initiative.
Excellent timekeeping, attendance, appearance and attitude.
Excellent communication skills.
Excellent attention to detail.
Additional Skill that would be desirable:
Previous experience of website or e-commerce (e.g. WordPress)
A good understanding of front end web development (HTML).
Basic understanding of Google products such as Google Shopping & Analytics.