Job Vacancies

Porton Garden Aquatic & Pets is an independent family business, with over 25 years experience. We have a specialist team dedicated to the well-being of our animals & providing strong customer service.

Current Positions Available

Online Team

Up to 40 hours per week, inclusive of weekends

We have a fantastic opportunity available within our growing Online/Website department.
We are looking for an enthusiastic and motivated person.
Suitable for an individual with great customer service skills and retail experience.

Job Overview
The successful candidate would work within a team, supporting customers via the telephone and emails with online purchases and enquiries.
Creating images and data for importing new products onto the website using excel and photoshop.
Working with other team members to ensure orders are despatched quickly and efficiently, to make sure customer expectations are met and where possible exceeded.
Processing orders though the EPos till system ensuring stock management is maintained and organising customer invoices. 

Customer Service experience is essential to this role and candidates should be confident on the phone.
Basic Photoshop & Excel knowledge is preferred .
Hourly rate based on experience.

Website Picker Packer

Up to 40 hours per week, inclusive of weekends.

We have a new position available within our Online Team.
We are looking for a logical and organised individual.
Applicants should fit & active and capable of heavy lifting.

Job Overview
The successful candidate would work within the team, picking and packing online orders accurately and effectively.
Process orders though the EPos till system ensuring stock management is maintained and organising customer invoices.
Despatch orders to couriers and ordering packaging supplies.
Working with other team members to ensure orders are despatched quickly and efficiently, to make sure customer expectations are met and where possible exceeded.
Supporting customers via the telephone and emails with online purchases and enquiries.

Attention to detail is essential to this role and candidates should be able to work quickly and efficiently.
Retail & customer service experience is preferred .
Hourly rate based on experience.

Job Application Form

Please send all application forms, along with a copy of your CV and a brief cover letter, to info@portonaquapet.co.uk

Download an application form